Doubletree By Hilton Grand Key Resort Key West, Key West - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

3990 S. Roosevelt Blvd, Key West, Florida, United States of America, 33040

Doubletree By Hilton Grand Key Resort, a 4-star full-service property in America's Caribbean, features tropical gardens and a zero-entry pool with extensive decking for sunbathing.

Modern Room Amenities

All guestrooms at DoubleTree Resort by Hilton Grand Key-Key West include premium bedding and laptop-compatible safes. Select rooms offer private balconies, sofa beds, and additional living space.

Dining and Drinks

Palm Haven Restaurant serves seafood and regional specialties with indoor and outdoor seating on the Osprey Verandah. Gumbo Limbo Tiki Bar provides poolside frozen drinks and light meals from 11 AM to 11 PM.

Resort Activities

The resort features conference facilities accommodating up to 300 guests, a 24-hour fitness center, and outdoor pool. Guests access the DoubleTree Beach Club at Smathers Beach for water activities.

Transport Connections

Doubletree By Hilton Grand Key Resort is 3 miles from Key West International Airport with complimentary shuttle service to both the airport and downtown Key West.

“The resort's location offers easy access to downtown Key West fun.”view full review

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“Absolutely loved my stay! Great atmosphere and relaxing experience.” view full review

Check-in/Check-out

from 16:00-23:00

until 11 am

Amenities

Paid Private parking is possible on site.

Wireless internet is available in public areas for additional charge.

Other information

The hotel offers a full breakfast at the price of US$18.95 per person per day.

There are no extra beds provided in a room. There are no cribs provided in a room.

Pets are allowed on request.

Year renovated:2007

Number of floors:4

Number of rooms:216

Former name

doubletree resort by hilton grand key - key west

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room Hearing Accessible

Max:

2 persons

28 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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King Room

Max:

2 persons

28 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Deluxe Double Room

Max:

4 persons

28 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Getting around

A guide to all available transportation options

City Center

Key West 2.1 mi

Airports

Key West International (EYW) 1.3 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Delicious Dining Experience

“The dining options at the Doubletree Grand Key Resort were a highlight of our stay. The breakfasts were really good, thanks to Vivian, the restaurant manager, and our attentive servers like Adrian and Lucy. Whether it was enjoying breakfast or savoring our evening meals, the food was always great, with a good variety that never disappointed.” view full review

Great Pool and Fitness Center

“I loved spending time at the spacious, heated pool during my visit. It was always clean and well cared for, making it a great spot to relax and unwind after a day of exploring. The exercise room was also impressive, equipped with up-to-date machines that I utilized daily. It was perfect for keeping up with my fitness routine while on vacation.” view full review

Comfortable Room Amenities

“Our room at the Grand Key Resort was incredibly comfortable. It featured one of the softest beds I’ve ever slept on, which contributed to a restful night's sleep every night. We appreciated having a mini fridge for our snacks, making our stay even more convenient.” view full review

Relaxing Pool Area

“The pool area was truly a leisure paradise. It was surrounded by beautiful landscaping, and I enjoyed watching the iguanas around the pool while soaking up the sun. The hot tub added an extra touch of relaxation after a busy day, creating the perfect environment to unwind.” view full review

General

No smoking on site
Paid Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Baggage storage
Allergy-free rooms
Elevator
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Golf course

Services

Free airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool
Sun loungers
Live entertainment
Sun terrace
Leisure/ TV room

Room features

Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Curtains

Location

3990 S. Roosevelt Blvd, Key West, Florida, United States of America, 33040

Map view

3990 S. Roosevelt Blvd, Key West, Florida, United States of America, 33040

City landmarks

Museums

Fort East Martello Museum

1.2 mi

Beach

Smathers Beach

1.5 mi

Island

Cow Key Channel

2000 ft

Botanical Garden

Key West Tropical Forest and Botanical Garden

5200 ft

Cow Key

3400 ft

6810 Front St

Collections Key West

1.1 mi

Cozumel Park

3400 ft

3583 S Roosevelt Blvd

Monroe County Parks & Beaches

3400 ft

Marina

Stock Island Marina Village

2.2 mi

5450 Macdonald Ave

FYT

1.0 mi

Golf Course

Key West Golf Club

1.2 mi

2756 N Roosevelt Blvd

Kelly's Aerial Arts & Fitness

1.3 mi

Square

Mallory Square

3.5 mi

Duval Street

3.2 mi

Museums

The Ernest Hemingway Home and Museum

3.2 mi

Island

Key Haven

1.8 mi

Sigsbee Park

2.0 mi

Trumbo Point

1.9 mi

Parks

Higgs Beach Dog Park

2.2 mi

Nature reserve

The Key West Nature Preserve

1.9 mi

Marina

Historic Charter Boat Row

2.1 mi

cnr South & Whitehead Sts

Southernmost Point

3.1 mi

Key West

2.1 mi

Cemetery

Key West Cemetery

2.8 mi

Nature reserve

Key West Butterfly and Nature Conservatory

3.0 mi

1707 White St

Key West AIDS Memorial

2.3 mi

Garden

West Martello Tower

2.4 mi

Boca Chica Channel

2.2 mi

Garden

Key West Garden Club

2.4 mi

Nearby

Island

Thompson Island

1900 ft

Restaurants

La Trattoria Oceanside

4700 ft

3593 S Roosevelt Blvd

Last Call Beach Bar

1.1 mi

Key West Airport

Reviews and Ratings

Feedback from previous guests about their experience.

82%

enjoyed the hotel and would happily stay again

8.2/10

Great

Rooms

6.6

Location

7.2

Service

7.8

Dining

7.4

4/5 based on 4052 reviews

#39 of 51 hotels in Key West based on Tripadvisor

Scarlett

United Kingdom, March 2025

6.8/10

Overall, I had a decent stay at Doubletree By Hilton Grand Key Resort, but there were notable issues. The staff was friendly and accommodating, and I loved the warm chocolate chip cookies upon check-in. However, I found the housekeeping inconsistent, and the dining options left much to be desired. Considering the price, I expected a bit more in terms of room quality and service.

Rooms

5.0

The room I stayed in was functional but felt dated, and my experience was marred by a damaged door latch that took 30 minutes to repair. Sounds from adjacent rooms were easily audible, which was a downside.

Service

6.0

The staff was fantastic and made the check-in process smooth. However, housekeeping was hit or miss, as they often tried to access my room when the do not disturb sign was displayed.

Location

5.0

While the location was somewhat secluded, I appreciated the free shuttle service that made getting to downtown Key West convenient. However, I did wish there were more dining options within walking distance.

Dining

5.0

The breakfast was a strange mix of buffet and restaurant options. While it had potential, I found the items often lacked freshness and weren't replenished regularly, which was disappointing. Good coffee, though!

Facilities

5.0

I liked the pool area for relaxation, though I didn't spend much time there. The hotel’s exterior and some amenities could certainly use a facelift, and it felt like some areas needed maintenance.

Emily

United Kingdom, March 2025

6.0/10

My stay at the Doubletree by Hilton Grand Key Resort was amazing, with notable highlights like the fantastic pool area and the convenience of the free shuttle service to downtown Key West. However, there were some drawbacks, including the cleanliness of the bathroom and slight noise issues from the air conditioning unit. Overall, the hospitality and comfort made up for these minor inconveniences.

Rooms

7.0

The room was spacious and comfortable, but the bathrooms could have been cleaner; I noticed some spots on the shower floor.

Service

9.0

The staff was predominantly friendly and accommodating, making me feel welcome throughout my stay, especially at the restaurant.

Location

8.0

While the resort is not in the bustling downtown area, the free shuttle ensured easy access to all the attractions in Key West.

Dining

9.0

Breakfast was excellent with a good variety, and the Prime Rib Buffet was a standout; I truly felt catered to during my meals.

Facilities

8.0

The pool area was beautiful, well-maintained, and there was a perfect bar to enjoy a drink; however, the shuttle service was a key convenience for exploring the area.

Andy

United Kingdom, March 2025

5.4/10

I had a pleasant stay at the Doubletree by Hilton Grand Key Resort in Key West. The hotel itself was beautifully maintained, and the pool area provided a great place to unwind. However, I did notice that some areas, like the carpets, seemed worn and in need of updates. Overall, I would definitely stay again, particularly for the friendly staff and convenient shuttle service.

Rooms

8.0

My room was comfortable and clean, with a nice view of the pool area. However, I noticed some furniture showing signs of wear. The hotel's overall cleanliness was a plus.

Service

9.0

The staff were consistently friendly and accommodating, going above and beyond to help with any requests. This made my stay much more enjoyable.

Location

8.0

The location was great for accessing downtown Key West. The shuttle service made it easy to explore, although it only ran every hour.

Dining

7.0

I enjoyed the breakfast options, which had a nice variety. However, the pricing for meals could be a bit high, especially for families.

Facilities

7.0

The pool area was a highlight, and the poolside bar was a nice touch for relaxation. Yet, the hot tub was not operational during my stay.

David

United Kingdom, March 2025

7.4/10

I had a mixed experience at Doubletree by Hilton Grand Key Resort. While the location offered easy access to downtown via a convenient shuttle service, the condition of the hotel left much to be desired. I did appreciate the cleanliness and the complimentary breakfast, but the dated rooms and service issues really dampened my stay.

Rooms

5.0

The room was clean but quite dated. I noticed some cracks on the balcony and water stains in the shower, which was disappointing. Additionally, the bed felt hard and the lighting was poor, making it less than comfortable for relaxation.

Service

5.0

While some staff were friendly, my overall experience with service was lacking. I felt ignored during my stay, especially when my complaints didn't warrant a personal follow-up. The front desk staff could have been more accommodating, as there were instances of rudeness that stood out.

Location

7.0

The location was decent for accessing Key West, and I liked that there was ample free parking. The shuttle service to downtown was really efficient, allowing me to spend more time enjoying the island rather than searching for a place to park.

Dining

8.0

Breakfast options were quite generous and included a variety of items that satisfied my morning cravings. I enjoyed the warm chocolate chip cookies given at check-in, which was a nice touch making me feel welcome.

Facilities

6.0

The pool area was a highlight, beautifully maintained with plenty of seating. However, I did notice some issues, like noise from neighboring rooms and outside disruptions that affected my overall comfort.

Tim

United Kingdom, January 2025

7.4/10

My stay at the Doubletree By Hilton Grand Key Resort was largely pleasant, thanks in part to the friendly staff and comfortable accommodations. I appreciated the spacious and clean room, which made my experience enjoyable. However, I did encounter some minor issues with noise and service interruptions during my stay. Overall, it was a good choice for our trip to Key West.

Rooms

8.0

The room was spacious, clean, and featured a fantastically comfortable bed that ensured a restful night. I did experience some noise from neighboring rooms, which was a slight downside.

Service

10.0

The staff were excellent, especially Angela, the front desk manager, who went above and beyond to ensure my needs were met. Every interaction felt personalized and welcoming, which made me feel valued as a guest.

Location

8.0

While the resort is a little farther from downtown Key West, the complimentary shuttle was convenient and made it easy to explore the area without any parking concerns.

Dining

8.0

I enjoyed a generous breakfast each morning that was both delicious and satisfying. However, the breakfast could have offered more flexibility for a la carte options.

Facilities

9.0

The pool area was well-maintained and equipped with a tiki bar, making it a nice place to relax. The resort offered plenty of amenities like room service and helpful shuttle options, enhancing the overall experience.